Last Updated: June 2026

Obsidian Research (“Obsidian Research,” “we,” “us,” or “our“) respects your privacy and is committed to protecting the personal information you provide when visiting our website or purchasing our products.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your personal information.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

1. Information We Collect

We may collect information that you voluntarily provide to us, as well as information collected automatically through your use of our website.

Information You Provide

This may include:

Name
Email address
Billing address
Shipping address
Phone number
Payment information
Account registration information
Customer service communications
Order history

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Website usage data
Referring website information
Pages viewed and time spent on our website

This information helps us improve website performance, maintain security, analyze website usage, and enhance the overall user experience.

2. How We Use Your Information

We may use your personal information to:

Process and fulfill orders
Provide customer support
Communicate regarding purchases and account activity
Improve our website, products, and services
Detect fraud and maintain website security
Comply with legal obligations
Respond to inquiries and customer requests
Send promotional communications where permitted by law

You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

3. Payment Information

Payments are processed through secure third-party payment processors.

Obsidian Research does not store complete payment card information on its servers. Payment information is handled in accordance with the security standards and privacy policies of our payment processing partners.

4. Cookies & Tracking Technologies

Our website may use cookies, analytics services, and similar technologies to:

Remember user preferences
Improve website functionality
Analyze website traffic
Enhance the user experience
Support website security

You may manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

5. Information Sharing

Obsidian Research does not sell your personal information.

We may share information with trusted third parties that assist us in operating our business, including:

Payment processors
Shipping and fulfillment providers
Website hosting providers
Analytics providers
Customer support services
Fraud prevention services

These service providers are authorized to use your information only as necessary to perform services on our behalf.

Legal Requirements

We may disclose information when necessary to:

Comply with applicable laws or legal processes
Respond to lawful government requests
Protect our legal rights or property
Investigate fraud, security incidents, or other unlawful activity

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee the absolute security of your information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfill business purposes
Maintain business records
Resolve disputes
Comply with legal obligations
Enforce our agreements

Retention periods vary depending on the type of information and applicable legal requirements.

8. Your Privacy Rights

Depending on your location, applicable laws may provide you with certain rights regarding your personal information, including the right to:

Access your personal information
Correct inaccurate personal information
Request deletion of personal information
Restrict certain processing activities
Request data portability
Object to certain uses of your information

To exercise any applicable privacy rights, please contact us using the information provided below.

9. California Privacy Rights

If you are a California resident, you may have rights under applicable California privacy laws, including the right to:

Know what personal information we collect
Request deletion of personal information
Request correction of inaccurate personal information
Limit certain uses of sensitive personal information where applicable

Obsidian Research will not discriminate against consumers for exercising their applicable privacy rights.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

Obsidian Research is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any third-party websites they visit.

11. International Users

If you access our website from outside the United States, you acknowledge that your information may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate.

By using our website, you consent to such transfers where permitted by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates become effective immediately upon posting the revised Privacy Policy on our website. Your continued use of the website following any updates constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise any applicable privacy rights, please contact us:

Obsidian Research

Email: support@obsidian-research.org

We will make reasonable efforts to respond to your inquiry in a timely manner.

More information

Disclaimer: Obsidian Research offers products for research use only which are not intended for human or veterinary consumption. These products are not approved for by the FDA and no instructions nor recommendations for preparation, administration or dosing will be given. All products are labeled with Research Use only- not for Human or Animal Consumption per the requirements of 21 CFR 809.10C. Buyers assume all responsibility for use and handling of these products.