Last Updated: June 2026
Obsidian Research (“Obsidian Research,” “we,” “us,” or “our“) respects your privacy and is committed to protecting the personal information you provide when visiting our website or purchasing our products.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your personal information.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.
1. Information We Collect
We may collect information that you voluntarily provide to us, as well as information collected automatically through your use of our website.
Information You Provide
This may include:
- Name
- Email address
- Billing address
- Shipping address
- Phone number
- Payment information
- Account registration information
- Customer service communications
- Order history
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Referring website information
- Pages viewed and time spent on our website
This information helps us improve website performance, maintain security, analyze website usage, and enhance the overall user experience.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding purchases and account activity
- Improve our website, products, and services
- Detect fraud and maintain website security
- Comply with legal obligations
- Respond to inquiries and customer requests
- Send promotional communications where permitted by law
You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
3. Payment Information
Payments are processed through secure third-party payment processors.
Obsidian Research does not store complete payment card information on its servers. Payment information is handled in accordance with the security standards and privacy policies of our payment processing partners.
4. Cookies & Tracking Technologies
Our website may use cookies, analytics services, and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyze website traffic
- Enhance the user experience
- Support website security
You may manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.
5. Information Sharing
Obsidian Research does not sell your personal information.
We may share information with trusted third parties that assist us in operating our business, including:
- Payment processors
- Shipping and fulfillment providers
- Website hosting providers
- Analytics providers
- Customer support services
- Fraud prevention services
These service providers are authorized to use your information only as necessary to perform services on our behalf.
Legal Requirements
We may disclose information when necessary to:
- Comply with applicable laws or legal processes
- Respond to lawful government requests
- Protect our legal rights or property
- Investigate fraud, security incidents, or other unlawful activity
6. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee the absolute security of your information.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill business purposes
- Maintain business records
- Resolve disputes
- Comply with legal obligations
- Enforce our agreements
Retention periods vary depending on the type of information and applicable legal requirements.
8. Your Privacy Rights
Depending on your location, applicable laws may provide you with certain rights regarding your personal information, including the right to:
- Access your personal information
- Correct inaccurate personal information
- Request deletion of personal information
- Restrict certain processing activities
- Request data portability
- Object to certain uses of your information
To exercise any applicable privacy rights, please contact us using the information provided below.
9. California Privacy Rights
If you are a California resident, you may have rights under applicable California privacy laws, including the right to:
- Know what personal information we collect
- Request deletion of personal information
- Request correction of inaccurate personal information
- Limit certain uses of sensitive personal information where applicable
Obsidian Research will not discriminate against consumers for exercising their applicable privacy rights.
10. Third-Party Websites
Our website may contain links to third-party websites or services.
Obsidian Research is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any third-party websites they visit.
11. International Users
If you access our website from outside the United States, you acknowledge that your information may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate.
By using our website, you consent to such transfers where permitted by applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
Any updates become effective immediately upon posting the revised Privacy Policy on our website. Your continued use of the website following any updates constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise any applicable privacy rights, please contact us:
Obsidian Research
Email: support@obsidian-research.org
We will make reasonable efforts to respond to your inquiry in a timely manner.
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Disclaimer: Obsidian Research offers products for research use only which are not intended for human or veterinary consumption. These products are not approved for by the FDA and no instructions nor recommendations for preparation, administration or dosing will be given. All products are labeled with Research Use only- not for Human or Animal Consumption per the requirements of 21 CFR 809.10C. Buyers assume all responsibility for use and handling of these products.
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Research qualification and payment information
During checkout, Obsidian Research LLC may collect age confirmation, organization or company information, and the purchaser’s selected field of research to document eligibility for research-only transactions. When cryptocurrency or card-to-cryptocurrency services are selected, transaction information may also be processed by the chosen on-ramp, wallet, blockchain network, and related service providers under their respective privacy practices. Public blockchain transactions may be permanently visible on the applicable ledger.
